{"id":18364,"date":"2025-01-14T20:18:17","date_gmt":"2025-01-14T20:18:17","guid":{"rendered":"https:\/\/www.mavihaber.com.tr\/?p=18364"},"modified":"2025-01-14T20:18:17","modified_gmt":"2025-01-14T20:18:17","slug":"askide-dijital-donusum-ile-kesintisiz-hizmet","status":"publish","type":"post","link":"https:\/\/www.mavihaber.com.tr\/?p=18364","title":{"rendered":"ASK\u0130\u2019de dijital d\u00f6n\u00fc\u015f\u00fcm ile kesintisiz hizmet"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-18355\" src=\"http:\/\/www.mavihaber.com.tr\/wp-content\/uploads\/2025\/01\/ASKI-Teknolojiyi-Kullaniyor-1-300x194.jpg\" alt=\"\" width=\"300\" height=\"194\" \/><\/p>\n<p class=\"gmail-MsoNoSpacing\"><b>ASK\u0130 teknoloji ile y\u00f6netiliyor<\/b><\/p>\n<p class=\"gmail-MsoNoSpacing\"><b>ASK\u0130\u2019de dijital d\u00f6n\u00fc\u015f\u00fcm ile kesintisiz hizmet<\/b><\/p>\n<p class=\"gmail-MsoNoSpacing\"><b>Adana B\u00fcy\u00fck\u015fehir Belediyesi Su ve Kanalizasyon \u0130daresi (ASK\u0130), t\u00fcm yaz\u0131l\u0131m ve dijital altyap\u0131 \u00e7al\u0131\u015fmalar\u0131n\u0131 kendi kaynaklar\u0131 ve alan\u0131nda uzman yaz\u0131l\u0131mc\u0131 personeli ile geli\u015ftiriyor. Bu sayede, bilgi y\u00f6netim sistemini (BYS) tamamen \u00f6z kaynaklar\u0131yla g\u00fcncel yaz\u0131l\u0131m teknolojilerini kullanarak in\u015fa eden ASK\u0130, \u2018dijital d\u00f6n\u00fc\u015f\u00fcm\u2019 s\u00fcrecini s\u00fcrd\u00fcr\u00fcyor<\/b>.<\/p>\n<p class=\"gmail-MsoNoSpacing\"><b> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-18362\" src=\"http:\/\/www.mavihaber.com.tr\/wp-content\/uploads\/2025\/01\/ASKI-Teknolojiyi-Kullaniyor-8-300x169.png\" alt=\"\" width=\"300\" height=\"169\" \/><\/b><\/p>\n<p class=\"gmail-MsoNoSpacing\"><b>ASKOM \u0130LE 7\/24 H\u0130ZMET<\/b><b>\u00a0<\/b><\/p>\n<p class=\"gmail-MsoNoSpacing\">Adana B\u00fcy\u00fck\u015fehir Belediye Ba\u015fkan\u0131 Zeydan Karalar\u2019\u0131n g\u00f6reve gelmesinden bu yana \u00e7ok \u00f6nemli yat\u0131r\u0131mlar yapan ASK\u0130, dijital d\u00f6n\u00fc\u015f\u00fcm ile de teknolojiyi kullanarak halka hizmet ediyor.<\/p>\n<p class=\"gmail-MsoNoSpacing\">ASK\u0130 Koordinasyon Merkezi (ASKOM), ALO 185 ihbar hatt\u0131 ile 7\/24 hizmet veriyor.\u00a0 Vatanda\u015flar\u0131n 185 \u00e7a\u011fr\u0131 merkezini arayarak ya da WhatsApp hatt\u0131 \u00fczerinden bildirdikleri her t\u00fcrl\u00fc talep, \u015fikayet ve \u00f6nerileri tek bir yerden y\u00f6netilip, ihtiya\u00e7 durumunda i\u015f emirleri \u00fcreterek ilgili birimlere anl\u0131k iletilmekte ve bildirim yap\u0131lan b\u00f6lgeye k\u0131sa s\u00fcre i\u00e7erisinde ekipler ula\u015fmaktad\u0131r. Y\u0131lda 1 milyon \u00e7a\u011fr\u0131y\u0131 kar\u015f\u0131layan merkezin y\u00fczde 95 oran\u0131nda memnuniyet oran\u0131 bulunuyor.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-18358\" src=\"http:\/\/www.mavihaber.com.tr\/wp-content\/uploads\/2025\/01\/ASKI-Teknolojiyi-Kullaniyor-7-300x169.png\" alt=\"\" width=\"300\" height=\"169\" \/><\/p>\n<p class=\"gmail-MsoNoSpacing\"><b>HIZLI VE KOLAY ABONEL\u0130K \u0130\u015eLEMLER\u0130<\/b><\/p>\n<p class=\"gmail-MsoNoSpacing\">ASK\u0130, abonelik i\u015flemlerinde dijital \u00e7\u00f6z\u00fcmlerle vatanda\u015flara h\u0131z ve kolayl\u0131k sunuyor. E-Devlet \u00fczerinden yeni abonelik ba\u015fvurusu, abonelik devri, fatura sorgulama, s\u00f6zle\u015fme feshi ve ar\u0131za ba\u015fvurusu gibi i\u015flemleri ger\u00e7ekle\u015ftirmek m\u00fcmk\u00fcn hale gelirken, abonelik i\u015flemlerinin %72\u2019si art\u0131k kurumlara gelmeden yap\u0131labiliyor. Ayr\u0131ca geli\u015ftirilen Adana ASK\u0130 Mobil uygulamas\u0131 sayesinde su faturas\u0131 \u00f6deme, online randevu alma, ge\u00e7mi\u015f \u00f6demeleri inceleme ve ar\u0131za bildirimi gibi hizmetlere ak\u0131ll\u0131 telefonlardan kolayca eri\u015filebiliyor. Uygulama, iOS ve Android cihazlarda \u00fccretsiz olarak indirilebilir.<\/p>\n<p class=\"gmail-MsoNoSpacing\">Ayn\u0131 zamanda \u00f6deme i\u015flemlerinin her yerden, g\u00fcvenli bir \u015fekilde yapabilmesi i\u00e7in online tahsilat sistemi modernize edildi. 24 banka ile online olarak tahsilat yap\u0131l\u0131yor. Otomatik \u00f6deme talimat\u0131 olan aktif olarak toplam 383.096 s\u00f6zle\u015fme bulunuyor. Her s\u00f6zle\u015fme numaras\u0131na ait yaln\u0131zca bir bankadan talimat verilebilmesi sayesinde m\u00fckerrer \u00f6deme d\u00f6nemi son buldu.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-18357\" src=\"http:\/\/www.mavihaber.com.tr\/wp-content\/uploads\/2025\/01\/ASKI-Teknolojiyi-Kullaniyor-6-300x169.png\" alt=\"\" width=\"300\" height=\"169\" \/><\/p>\n<p class=\"gmail-MsoNoSpacing\"><b>YAPAY ZEKA DESTEKL\u0130 SCADA MERKEZ\u0130<\/b><\/p>\n<p class=\"gmail-MsoNoSpacing\">Adana\u2019da bir ilk hayata ge\u00e7irilerek SCADA ve Kontrol Merkezi hizmete a\u00e7\u0131ld\u0131. 200.000 abone kapsam\u0131nda SCADA bas\u0131n\u00e7 y\u00f6netimi sistemi kuruldu ve da\u011f\u0131n\u0131k SCADA sistemlerinin tek bir merkezden y\u00f6netilmesi sa\u011flanarak di\u011fer sistemler ile entegre edildi. \u0130leri teknoloji ve yapay zeka destekli merkez sayesinde her damla su ger\u00e7ek zamanl\u0131 ve tek bir merkezden 7\/24 takip edilebiliyor. Hatlar \u00fczerindeki olas\u0131 ar\u0131za ve su kay\u0131p ka\u00e7aklar\u0131 an\u0131nda tespit edilerek ekipler sorun olan b\u00f6lgeye y\u00f6nlendiriliyor ve h\u0131zl\u0131 m\u00fcdahale ile su kay\u0131plar\u0131 asgari seviyeye d\u00fc\u015f\u00fcr\u00fcl\u00fcyor.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-18356\" src=\"http:\/\/www.mavihaber.com.tr\/wp-content\/uploads\/2025\/01\/ASKI-Teknolojiyi-Kullaniyor-4-300x169.png\" alt=\"\" width=\"300\" height=\"169\" \/><\/p>\n<p class=\"gmail-MsoNoSpacing\"><b>SAHADA SAYA\u00c7 OKUMA TEKNOLOJ\u0130S\u0130 YEN\u0130LEND\u0130<\/b><\/p>\n<p class=\"gmail-MsoNoSpacing\">15 y\u0131ld\u0131r kullan\u0131lan el terminalleri yeni teknolojilere g\u00f6re dizayn edilerek end\u00fcstriyel ak\u0131ll\u0131 cihazlara d\u00f6n\u00fc\u015ft\u00fcr\u00fcld\u00fc. Bu sayede Tufanbeyli\u2019ye kadar t\u00fcm fatura okumalar\u0131 online olarak anl\u0131k ger\u00e7ekle\u015ftirilebiliyor. 992 bin aboneye ait saya\u00e7lar\u0131n g\u00fcnl\u00fck 32 bin tanesi 252 adet el terminali ile okunuyor.<\/p>\n<p class=\"gmail-MsoNoSpacing\"><b>DO\u011eAL AFETLERE KAR\u015eI ASK\u0130\u2019N\u0130N \u0130\u015eLEY\u0130\u015e\u0130 G\u00dcVENDE<\/b><\/p>\n<p class=\"gmail-MsoNoSpacing\">ASK\u0130\u2019nin a\u011f altyap\u0131s\u0131n\u0131 g\u00fc\u00e7lendirmek i\u00e7in Ankara merkezli Felaket Kurtarma Merkezi devreye al\u0131nd\u0131 ve sunucular ta\u015f\u0131nd\u0131. Adana\u2019da olas\u0131 do\u011fal afet durumlar\u0131nda ASK\u0130\u2019deki i\u015fleyi\u015fin aksamamas\u0131 i\u00e7in tasarlanan sistem, sunucular\u0131 e\u015fzamanl\u0131 olarak yedekliyor ve anl\u0131k olarak devreye girecek \u015fekilde uzaktan y\u00f6netilebiliyor.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-18361\" src=\"http:\/\/www.mavihaber.com.tr\/wp-content\/uploads\/2025\/01\/ASKI-Teknolojiyi-Kullaniyor-1-300x169.png\" alt=\"\" width=\"300\" height=\"169\" \/><\/p>\n<p class=\"gmail-MsoNoSpacing\"><b>D\u0130J\u0130TAL ADIMLARLA Y\u00dcKSELEN BA\u015eARI GRAF\u0130\u011e\u0130<\/b><\/p>\n<p class=\"gmail-MsoNoSpacing\">Dijitalle\u015fme ad\u0131mlar\u0131 ve s\u00fcre\u00e7 y\u00f6netimindeki yeniliklerle hizmet kalitesini her ge\u00e7en g\u00fcn art\u0131ran ASK\u0130, ba\u015far\u0131l\u0131 sonu\u00e7lara imza at\u0131yor.\u00a0Hayata ge\u00e7irilen uygulamalar ve sistemli \u015fekilde ilerleyen s\u00fcre\u00e7 sayesinde ar\u0131zalar, aciliyet durumlar\u0131na g\u00f6re 8-24 saatte \u00e7\u00f6z\u00fcl\u00fcyor. Saya\u00e7 de\u011fi\u015ftirme s\u00fcresi 7 g\u00fcnden 1 g\u00fcne; abone ke\u015ffi s\u00fcresi ise 5 g\u00fcnden 1 g\u00fcne indi. Fesih ba\u015fvurular\u0131 art\u0131k ayn\u0131 g\u00fcn i\u00e7inde sonu\u00e7land\u0131r\u0131l\u0131yor. 2023 -2024 aras\u0131 10 ayl\u0131k tahakkuk miktar\u0131\u00a0<span class=\"gmail-hgkelc\">m\u00b3<\/span>\u00a0baz\u0131nda %5.25 oran\u0131nda art\u0131\u015f g\u00f6sterdi.\u00a0Bu veriler, ASK\u0130\u2019nin vatanda\u015fa daha h\u0131zl\u0131 ve etkin hizmet sunma hedefinde \u00f6nemli bir ilerleme kaydetti\u011fini ortaya koyuyor.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ASK\u0130 teknoloji ile y\u00f6netiliyor ASK\u0130\u2019de dijital d\u00f6n\u00fc\u015f\u00fcm ile kesintisiz hizmet Adana B\u00fcy\u00fck\u015fehir Belediyesi Su ve Kanalizasyon \u0130daresi (ASK\u0130), t\u00fcm yaz\u0131l\u0131m<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,10,14,18],"tags":[],"class_list":["post-18364","post","type-post","status-publish","format-standard","hentry","category-belediye","category-gundem","category-son-dakika","category-yasam"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - 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